سياسة الاستبدال والاسترجاع

There is no exchange or return as all displayed items are made to order for the customer, and the return or exchange is only applicable in case of a manufacturing defect in the item. There is no exchange or return if the requested size does not fit. If the product has a manufacturing defect, the consumer has the right to replace the product presented to them by the store within three days from the date of receipt of the product, and they do not have the right to replace the product after the three days have passed. 2- To exchange the product, it must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before exchanging it to ensure its safety. The consumer bears the shipping cost if they want to exchange the product, and in international exchanges, the consumer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated. If there is a manufacturing defect in the piece, the return policy is within three days from the date of receipt of the product, and they do not have this right after three days. 2- To return the product, it must be in good condition and the consumer must not have used the product or gained its benefit, and the store has the right to inspect the product before returning it to ensure its safety. 3- The consumer bears the costs of the return process, and in case of international return, the consumer bears all shipping and delivery costs to the shipping company. In case of defects or errors, the consumer will be compensated.